NTC Order FAQs
- What Books Do I Need For The NICET Fire Alarm Exam?
- Where's My Stuff?
- What Books Do I Need To Bring To The Training Class (or Webinar)?
- What Are The Hours For Live Classes?
- What Are The Hours For Webinar Classes?
- How Do I Access Training Department?
- I Registered For A Live Class. What Do I Do Next?
- I Registered For A Webinar Class. What Do I Do Next?
Question 1: What Books Do I Need For The NICET Fire Alarm Exam?
Answer 1:NICET has instituted very specific requirements for what reference books are allowed into the Fire Alarm CBT (computer based testing) exams. These requirements include limits of specific editions of the references.
All of the books listed are available for sale in the NTC Store (Click Here)
Level I
NFPA 72 - National Fire Alarm Code - 2007 Edition
NFPA 70 - National Electrical Code - 2008 Edition
Level II
NFPA 72 - National Fire Alarm Code - 2007 Edition
NFPA 70 - National Electrical Code - 2008 Edition
International Building Code (IBC) - 2006 Edition
Level III
NFPA 72 - National Fire Alarm Code - 2007 Edition
NFPA 70 - National Electrical Code - 2008 Edition
International Building Code (IBC) - 2006 Edition
NFPA 101 - Life Safety Code - 2006 Edition
Level IV
NFPA 72 - National Fire Alarm Code - 2007 Edition
NFPA 70 - National Electrical Code - 2008 Edition
International Building Code (IBC) - 2006 Edition
Back to topQuestion 2: Where's My Stuff?
Answer 2:We ship via UPS within 48 hours of receiving an order. We ship from Las Vegas, NV. Transit time varies depending upon where you are located. It can take up to 8 working days to get to the East Coast.
If your shipment is overdue, please call us at 702-648-8899 or email Bryan@NationalTrainingCenter.net
Back to top
Question 3: What Books Do I Need To Bring To The Training Class (or Webinar)?
Answer 3:NTC Professional Reference Books are included with NTC Live and Webinar (except Learn&Go) Training Classes.
At NTC Live Training Classes, the NTC Books will be given to you the first day of class.
For NTC Webinar Training Classes, the NTC Books will be shipped to you UPS with 48 hours of your order.
For NICET Fire Alarm Training Classes, we also recommend that you bring the following code books:
All of the books listed are available for sale in the NTC Store (Click Here)
LIMITED QUANTITIES ARE BROUGHT TO LIVE CLASSES AND SOLD ON A FIRST COME BASIS!
NICET Fire Alarm Level I & II
NFPA 72 - National Fire Alarm Code - 2007 Edition
NFPA 70 - National Electrical Code - 2008 Edition
International Building Code (IBC) - 2006 Edition
Advanced NICET Fire Alarm Level III & IV
NFPA 72 - National Fire Alarm Code - 2007 Edition
NFPA 70 - National Electrical Code - 2008 Edition
International Building Code (IBC) - 2006 Edition
NFPA 101 - Life Safety Code - 2006 Edition
Back to topQuestion 4: What Are The Hours For Live Classes?
Answer 4: Live classes run from 8:00 AM to 4:30 PM local time on each day, with a 1 hour break for lunch.Back to topQuestion 5: What Are The Hours For Webinar Classes?
Answer 5:Webinar classes start at different times, depending on the webinar you are attending.
Class times listed on the website are EASTERN STANDARD TIME (EST), so be sure to adjust according if you are in a different time zone.
Back to topQuestion 6: How Do I Access Training Department?
Answer 6:Your login and password for the NTC website are also your login and password for Training Department. Please remember that both are cAsE sEnSiTiVe!
To login, click on the LOGIN tab in the upper right corner of the NTC webpage.
Back to top
Question 7: I Registered For A Live Class. What Do I Do Next?
Answer 7:You will receive a separate confirmation email from us with class specific information including class location, hours, and books (what we recommend you bring to the class, and what we will supply).
This information is also available on our website. Just locate the class you are attending and click DETAILS.
Back to topQuestion 8: I Registered For A Webinar Class. What Do I Do Next?
Answer 8:You will receive a separate confirmation email from us with class specific information including instructions on how to login to the webinar, times and dates for the webinar, and books (what we recommend you bring to the class, and what we will supply).
If your registered for a webinar that includes NTC Professional Reference Books, they will be shipped to you via UPS, along with a printed copy of the instructions.
If you registered for a webinar that does NOT include NTC Professional Reference Books, you will only receive an email confirmation with instructions.
Back to top
Company Address
National Training Center
4148 Mantle Avenue
North Las Vegas, NV 89084
Take Advantage of our CUSTOMER SERVICE
Please feel free to email us or use the contact form. You may also contact us by phone or fax:
Phone:(702) 648-8899
Fax:
(702) 648-8111
